Customer Relationship Management

Customer Relationship Management revolves around a “Daily Tracking System” of managing our most important customers to maximize value and achieve mutual benefits. We have a dedicated team to manage these key customers on a daily basis.

Various types of tools are being used which include the following:

  • Sales tracking
  • Bulk and range selling
  • Trade marketing – Brandings
  • Expanding
  • Secondary placements with assorted and dedicated equipment.

LMT and Key accounts are major contributors in terms of sales, therefore we go extra mile in order to invest in these accounts. These investments are often huge and give maximum returns. The core purpose of our dedicated teams is to boost account value.